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Front Desk Specialist
The Nagler Group Chelmsford, MA
$40k-52k (estimate)
Full Time 1 Week Ago
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The Nagler Group is Hiring a Front Desk Specialist Near Chelmsford, MA

This job offer is not available in your country.

Job Title : Front Desk Specialist - Contract to hire (3 OPENINGS)

Location : Chelmsford, MA

Employment Type : Full-time

Salary : $20-21 / hr. (flexible based on experience)

Hours : 40 hours / week, Monday-Friday (8-5)

Job Description :

As a Front Desk Specialist, you will play a crucial role as the initial point of contact for patients, ensuring a positive and efficient experience.

You will greet and direct patients visiting or calling the office, schedule appointments, verify registration information, collect payments, and interact frequently with physicians and staff.

This position requires a high level of professionalism, attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities / Duties :

  • Answering and triaging incoming calls
  • Checking in patients for appointments, including verifying insurance information and referrals
  • Maintaining patient charts and ensuring necessary documents are available
  • Collecting copayments and outstanding balances, and reconciling payments at the end of the day
  • Assisting with various administrative tasks as needed, including covering for colleagues' absences
  • Performing closing tasks in the office on a rotating basis
  • Adhering to HIPAA and other regulatory policies and procedures

Qualifications :

  • High School diploma or GED required
  • Minimum one year of medical office experience, with preference for healthcare receptionist experience
  • Knowledge of HIPAA regulations and insurance policies
  • Familiarity with medical office procedures, terminology, and electronic medical systems Athena / Centricity, Medi-Tech)
  • Strong communication and customer service skills
  • Ability to multitask effectively and problem-solve efficiently
  • Proficiency with Windows-based software

To apply, please submit your resume to Camie McDonnell at

19 hours ago

Job Summary

JOB TYPE

Full Time

SALARY

$40k-52k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

05/14/2024

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The following is the career advancement route for Front Desk Specialist positions, which can be used as a reference in future career path planning. As a Front Desk Specialist, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Specialist. You can explore the career advancement for a Front Desk Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Specialist job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Specialist jobs

Many employers seeking front office help will often note when an open position requires little or no experience.

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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

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Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

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Step 3: View the best colleges and universities for Front Desk Specialist.

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