2 Call Center Representative Jobs in Middletown, CT
The Nagler Group is Hiring a Call Center Representative Near Middletown, CT
- Verifying patient insurance and referrals
- Checking patients in and out and verifying and updating all demographic and insurance information; collection of co- payments resulting in proper cash reconciliation
- Maintaining appointment computer scheduling in accordance with office scheduling policies
- Reviewing patient accounts, identifying delinquent accounts, and sending patients with overdue payments to the patients accounts team
- Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. regarding patient care
- Scheduling diagnostic tests / follow up appointments
- Performing administrative support as required
- High School diploma or GED.
- One-year medical office, call center or related experience. Patient Services experience preferred
- Working knowledge of Microsoft Office Suite, Internet Explorer, Google Chrome
- Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies
- Knowledge of medical office procedures, policies, practices and medical terminology
- Detail oriented with ability to multitask and prioritize in order to address multiple needs simultaneously
- Develop and maintain effective and professional working relationships with patients, medical staff, coworkers, and the public by displaying sympathy, tact and understanding
- Must be a team player with a positive attitude & demonstrate excellent telephone protocol and professional etiquette
- Capacity to work with and without supervision and perform a variety of routine tasks.
- Ability to maintain strict confidentiality on all patient matters
#KNFTSPRING
Job Summary
Contractor
$47k-60k (estimate)
05/25/2024
07/17/2024
relgan.com
Phoenix, AZ
<25
Related Companies
The job skills required for Call Center Representative include Customer Service, Call Center, Scheduling, Communication Skills, Microsoft Office, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
Similar Jobs
Popular Articles
