Job Summary

Job Purpose: A very busy surgical practice has an exciting opportunity to join our team in Chelmsford, MA as a Full-time and/or Part-time Front Office Receptionist in our office.

Occasionally, traveling to assist other offices in our practice.

Responsibilities and Duties

Principal Duties and Responsibilities:

o Schedule appointments for patients.

o Answer telephone promptly and in a polite and professional manner.

o Obtain and enter accurate demographic information into EPIC (Electronic Medical Record).

o Schedule appointments correctly - review appointment date, time, location, and provider name with caller.

o Greet patients, and assist them with setting up any follow up appointments or testing as needed.

o Use sound judgment in interactions with patients and other medical offices.

o Understanding of how best to assist our patients.

o Make reminder and rescheduling calls.

o Other Projects as needed.

Qualifications and Skills

Skills/Qualifications:

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Computer Skills (knowledge of electronic medical records a must, EPIC preferred), Time Management, Organization, Attention to Detail, Professionalism, Previous medical office experience preferred.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Otolaryngology

Schedule:

• 8 hour shift

Work Location: In person