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Position: Customer Service Representative
Job Description:
The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication.
Core Responsibilities & Duties:
Qualifications:
Skills:
Forward Air is an Equal Opportunity employer.
#IND
Full Time
$35k-43k (estimate)
02/18/2024
06/11/2024
forward.id
New York, NY
The job skills required for Customer Service Representative - 2nd Shift include Customer Service, Microsoft Office, Written Communication, Data Entry, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - 2nd Shift positions, which can be used as a reference in future career path planning. As a Customer Service Representative - 2nd Shift, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - 2nd Shift. You can explore the career advancement for a Customer Service Representative - 2nd Shift below and select your interested title to get hiring information.