Freedom, a national Direct Mail Company in Aurora, IL is one of the largest, independently owned, privately held, direct mail marketing providers in the United States. Why Freedom? Because we are a leader in the direct mail space, investing in technology and resources to facilitate innovative ideas.

Our Customer Service team works in partnership with our clients and our pre-production teams to create and finalize job details. We’re looking for a Customer Service Assistant to help support our team of Account Managers.

In this role you will:

• Provide general office support 
• Learn the job responsibilities of an Account Manager and assist when needed
• Assist Account Managers in preparing insert signoffs, job tickets, and bindery samples
• Create and edit spreadsheets and layouts
• Organize and file job jackets after the job is completed

Education and Experience:

• High school diploma or GED
• Basic computer skills, including Word, Excel, Outlook, and PDF writeable software
• You must be detail oriented, highly organized and able to work with minimal supervision
• Must possess excellent verbal and written communication skills and be able to work on multiple projects simultaneously, frequently switching between tasks

This full-time position includes the following benefits:

• Medical coverage
• Dental and Vision coverage
• Flexible Spending Account (FSA)
• 401k saving plan with company match
• Paid Vacation
• Paid Holidays