3 Jobs in Alpharetta, GA
Motion Recruitment is Hiring a Customer service representative Near Alpharetta, GA
Customer Service Representative
6-month contract (likely extending)
Hybrid in Alpharetta, GA
Our client, is looking for a Customer Service Representative to join their consumer center team to respond to all the inquiries from consumers requesting information.
You'll be interacting with customers to provide information in response to inquiries include determining the client’s issue, offer possible solutions, and providing follow-up as needed.
Required Skills & Experience
- Ability to accurately document and record customer / client information
- Analytical thinking and decision making on questions pertaining to consumer information
- Ability to multitask and attention to detail is a must
- Proficient knowledge of computer-based software such as Windows, Internet Explorer and Microsoft Office and Microsoft Excel.
Responsibilities
- Respond consumer inquiries or to notify them of dispute investigation results
- Refer unresolved consumer grievances to designated departments for further investigation
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Last updated : 2024-05-16
Job Summary
Full Time
Business Services
$37k-47k (estimate)
05/18/2024
08/17/2024
motionrecruitment.com
BOSTON, MA
500 - 1,000
1994
BETH GILFEATHER
$10M - $50M
Business Services
Related Companies
The job skills required for Customer service representative include Customer Service, Microsoft Office, Attention to Detail, Customer Interaction, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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