SOUTH CONGRESS HOTEL is hiring for a Social Sales Manager

The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee bakeshop, rooftop pool, award-winning Lobby Bar, and two retail spaces, in addition to a range of community events programming open to all. All locally owned, all right at the doorstep of Austin's favorite street.

JOB OVERVIEW

South Congress Hotel is located a mile from the Austin Convention Center and walking distance from some of the city’s most iconic venues.

JOB OVERVIEW

The Social Sales Manager is responsible for effectively prospecting, soliciting, and closing group business, meetings, and events for the Social segment.

What you'll do:

• Consistently achieve budget by securing new business and maintaining a repeat client list through rapport building and account management
• Regularly meet with potential clients and planners to conduct tours of the property and review available services; entertain clients on property, lead site inspections, pre-planning trips, and program operations when appropriate
• Negotiate group rates, food and beverage pricing, meeting room rental, A/V rental, and other hotel services
• Establish and maintain contacts with top and target accounts through phone calls, tours, appointments, correspondence, and entertainment
• Maintain detailed and meticulously organized account files, system profiles, and accurate systems data
• Respond to all leads/RFP’s and other sources of potential business opportunities in a timely manner
• Network with client prospects to determine decision-makers
• Participate in the hotel’s weekly resume and BEO meetings to review upcoming events with the operations team
• Participate in sales blitzes and brainstorming sessions to increase outbound sales results for the hotel’s business
• Assist in the development and implementation of special projects as assigned

Who you are:

• You believe in hospitality, deeply and passionately.
• You know how important relationships are and you find joy in growing and maintaining new ones.
• You use your time wisely and are an expert in prioritizing and multi-tasking.
• You're creative, take initiative, and are willing to find solutions.
• You have strong computer skills and the ability to pick up on software programs quickly.
• You're thorough, have excellent communication, and pay close attention to detail.
• You have a strong work ethic and can work both autonomously and with a team.
• A plus: You have 1 years of experience in hotel-focused group and event sales preferred.
• A must: You like to have fun & be nice.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels local partnerships

ABOUT NEW WATERLOO

New Waterloo is an independent hospitality development management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Revival Baltimore, El Capitan Hotel, and Albert Hotel.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.