Professionals Driven by Excellence | Career Growth & Development | Collaboration & Innovation

These are the driving forces that make YRCI more than just your next job. Let’s build your career together.

• Collect and review documents for pre-employment fingerprint checks, create and maintain records.
• Obtain and collect documentation for background investigations conducted by the Office of Personnel Management (OPM).
• Provide excellent customer service and scheduling appointments.
• Initiate, submit and track requests for re and post appointment background investigations using eApp system.
• Serve as help desk trouble shooter for eApp users.
• Process exit clearances for departing employees and participate in new hire orientation.
• Ability to use OPMs EAPP to provide user help desk functions, initiate, submit and track background investigations.

• Three (3) years of experience in a security assistant or similar role. Experience with e-QIP is required, experience working with eApp highly preferred. 
• Knowledge of physical and OPM personnel security policy and procedures; security concepts, principles and practices - such as fingerprinting techniques, producing government identity credentials, types of background investigations, general office practices and customer services concepts.
• Ability to multitask in a fast-paced environment, using state of the art fingerprint transmission systems.
• Excellent customer service skills.
• Knowledge and experience with MS Outlook, MS Word, Excel and online appointment schedulers.