36 Customer Service Representative Jobs in Fayetteville, AR
Zenwork is Hiring a Customer Service Representative Near Fayetteville, AR
This position requires exceptional customer service skills, attention to detail, committed work ethic, and empathy.
As the primary contact for our customers, the Customer Service Representative is the voice of the company. To succeed in this role, you must be motivated and dedicated in every customer interaction.
The Customer Service Representative handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat. Inquiries will be input and maintained in a case management system. Additionally, there may be opportunities to contact customers via outbound communications.
- Ability to multi-task and prioritize multiple assignments
- Ability to work independently while contributing to team goals
- Strong verbal and written communication skills
- Computer literacy, including internet applications and some Microsoft Excel
- Incident interpretation and analytical skills
- Ability to remain calm in a stressful situation
- Maintain security of confidential information
- Arrive punctually and have excellent attendance
- Flexible to work between 8 and 6 Monday through Friday, with occasional overtime.
- High School Diploma or Equivalency
- Customer Support experience in a fast-paced environment
- Knowledge of tax rules a plus
- College Degree in Communications or related field.
Powered by JazzHR
Job Summary
Full Time
$33k-41k (estimate)
05/02/2024
05/15/2024
zenwork.com
FAYETTEVILLE, AR
25 - 50
2011
STEPHEN SCHRANTZ
<$5M
Commercial Real Estate Brokerage & Management
Related Companies
About Zenwork
Founded in 2011, Zenwork, Inc. provides compliance solutions to over 100,000 users nationwide. We focus on software answers to the real-world compliance questions that every business has. Our mission is to make cloud-based products that scale to meet businesses where they are, from mom-and-pop shops to multi-national corporations. We are #1281 on the 2018 Inc. 5000 list of fastest-growing companies in the country, and we look forward to continuing to expand the software and services we offer.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
