You haven't searched anything yet.
Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.
YourMechanic is making that happen! YourMechanic is an online marketplace that enables vehicle owners to find local mechanics for home or office car repair services.
We also happened to be well funded, growing rapidly, and looking for talented folks to join our team. Position : We are looking for a Customer Service Representative to deliver best-in-class support to our customers, and fleet partners, through phone, email, and chat / text.
The ideal candidate is comfortable working in a fast pace environment and committed to creating a top-notch experience for our customers and partners.
Responsibilities : - Provide high quality service and support to both customers and partners via phone, email, and chat / text - Solve problems and thoughtfully address issues experienced by customers and partners - Act as internal advocate for our customers and fleet partners by relaying user feedback and offering suggestions to improve our service and operations Requirements : - Minimum 1-2 years of experience in customer service - Strong attention to detail and the ability to multi-task - Experience providing support via phone, email, and chat - A smile in your voice and the natural ability to turn a frown, upside down - Positive attitude and passion for success - Exceptional time management skills - The ability to thrive in a fast-paced, dynamic environment - Tech savvy with Mac and iOS experience - Able to type 50 WPM - College degree or equivalent work experience Benefits : - Excellent benefits (Medical, Dental, and Vision) - Flexible PTO policy - Work from home! TO APPLY : Send your resume, with a brief description of your relevant experience in the body of your email, to talent@yourmechanic.com. Powered by JazzHR
Last updated : 2024-03-30
Full Time
$35k-44k (estimate)
04/01/2024
04/24/2024
yourmechanic.com
Mountain View, CA
200 - 500
The job skills required for Customer service representative include Customer Service, Attention to Detail, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.