Position Responsibilities:

• Serve as an employee advocate and resolve employee conflicts, issues, and concerns as necessary.
• Conduct field operations investigations and engage in crisis management. Objectively advise retail leadership on ways to handle issues.
• Facilitate communication throughout the Region to ensure programs, processes, and goals are communicated effectively and appropriately.
• Implement and communicate all HR policies, procedures and practices; ensure that they are consistent with all federal, state, and local regulations.
• Maintain strategic partnership with the Regional Manager and ensure Operations and HR initiatives are aligned with the Company’s overall goals.
• Partner with Operations to understand the Region’s entire talent landscape and proactively identifies leadership and/or talent gaps, development opportunities, and internal mobility options.
• Develop and maintain an understanding of recruitment best practices in order to build talent and bench strength through external and internal recruiting.
• Conduct succession planning and spearhead career-path activities for high potential employees for all levels from Associates to District Managers.
• Assess employee engagement and recommend solutions to bridge the gap in areas of opportunities to enhance the employee experience at Yesway;
• Conduct exit interviews, analyze data, and make recommendations to Operations for continuous improvement.
• Advise Operations on the appropriate resolution of employee relations issues and procedures for hiring, terminations, promotions, performance reviews, coaching and investigations.
• Develop, prepare and analyze people metrics to determine root causes; create reports and recommend solutions based on findings.
• Conduct ad hoc training and coaching as needed for employee relations techniques, corrective action and documentation, and performance management best practices.
• Partner with Operations to ensure the execution of employee onboarding, required training, and development programs.

Qualifications:

• Three to five years of Human Resources experience required.
• Bachelor's degree in Human Resources, equivalent degree or equivalent related experience.
• Knowledge and experience in employment law practices (e.g. EEO, ADA, FMLA, DOL, OSHA, etc.).
• Capable of forming relationships with diverse groups of people at various levels within an organization.
• Working knowledge of multiple human resource disciplines, including, but not limited to employee relations, performance management, recruitment.
• Demonstrated computer skills including Microsoft suite and HRIS software (experience with Paycor a plus).
• Demonstrated strength with written and verbal communication.
• Proven ability to handle confidential information and provide necessary follow-through; and
• Previous retail or multi-site human resources experience a plus.

Yesway is proud to be an Equal Opportunity Employer.