45 Customer service representative Jobs in Grand Junction, CO
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XPO is Hiring a Customer service representative Near Grand Junction, CO
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
If you’re looking for a growth opportunity, join us at XPO.
Pay, benefits and more.
- Expected pay range : $19.83 to $22.82 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
- Full health insurance benefits on day one
- Life and disability insurance
- Earn up to 13 days PTO over the course of your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues.
On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
What you’ll do on a typical day :
- Bill shipments pursuant to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
What you need to succeed at XPO :
At a minimum, you’ll need :
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Availability to work a variety of shifts, including days, evenings, nights and weekends
It’d be great if you also have :
- Transportation experience
- Excellent verbal and written communication skills
This job requires the ability to :
- Walk and / or stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery
Last updated : 2024-02-25
Job Summary
Full Time
$35k-44k (estimate)
11/02/2023
04/10/2024
xpoautomation.com
<25
The job skills required for Customer service representative include Customer Service, Billing, Microsoft Office, Futures, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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