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We Put the World on Vacation
At Travel Leisure Co., our mission is simple : to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.
Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Night Auditor
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift.
Complete the Night Audit checklist for computer procedures daily. Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent’s paperwork, etc.
Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards.
Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio / banquet check backup to the bills.
May handle and follow through on all guest requests during the third shift.
Essential Job Functions
Responsibilities include, but are not limited to :
Responsible for the Guest Services function of the resort : Promptly greet guests in a friendly and professional manner.
Complete guest registration process, issue unit keys, and provide resort information and area attractions. Accurately process all cash and credit card transactions in accordance with established procedures.
Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier and other reports, preparing deposit, and counting / securing of assigned bank.
Complete check-out procedures. May routinely book guest reservations for individuals and / or groups. Check departure folios;
verify daily cash sheets, ensuring all totals are accurate and posted correctly. Close and reset credit card system. Update no shows and run final night audit and associated reports.
Interact with site accounting regarding all aspects of daily transactions, cash drops, credit cards etc.(45% time)
Maintain positive customer and associate relationships : Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up.
Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (25% time)
deliver a great experience. (10% time)
Performs other duties as needed (5% time)
Minimum Requirements and Qualifications
a) Education
b) Training requirements
N / A
c) Knowledge and skills
d) Technical Skills
e) Job experience
Unless there is a legal requirement, experience will be accepted for the education requirement.
How You'll Be Rewarded :
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Travel Leisure Co. benefits include :
Note : Temporary and / or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
Last updated : 2024-05-12
Full Time
Accommodations
05/13/2024
08/10/2024
wyndhamdestinations.com
PENSACOLA, FL
15,000 - 50,000
2006
Public
CARMELLA BELL
$1B - $3B
Accommodations
Travel + Leisure is a Florida-based leisure travel company that offers luxury, corporate, and leisure travel and advisory services for travelers.
The job skills required for Night auditor include Internal Audit, Accounting, Microsoft Office, Customer Service, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Night auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night auditor positions, which can be used as a reference in future career path planning. As a Night auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night auditor. You can explore the career advancement for a Night auditor below and select your interested title to get hiring information.