Responsibilities. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Ability to maintain the hotel’s laundry cleaning schedule to meet daily operational goals and needs. Maintain laundry and linen storage rooms to ensure the area has an adequate level of supplies, is organized, and is...
Responsibilities. What You'll Do. The pool attendant will consistently provide friendly and engaging service to guests. Welcome guests to the pool and ensure a safe, clean, and enjoyable experience. Maintain an adequate level of all supplies. Ensure the appearance of the pool is always in pristine condition. Report safety hazards and concerns in a timely manner. Perform other duties as assigned. Implementing safety protocols as set out by the res...
Full Job Description. Essential Job Functions may include. Provides excellent customer service per the standards of the resort, and assists in situations, guest requests and concerns to ensure customer satisfaction. Assisting with the delivery and execution of guest service including amenities, guest welcome letters and profile updating. Ensures all guest billing is accurate and up to date at time of departure. Acts as liaison with Engineering an...
JOB SUMMARY. Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CO...
Sales & Marketing. Manager. Job. Description. The. Sales and Marketing Manager is responsible to develop leisure and group. business for the resort through direct contacts and through partner. relationships. For groups this will. include contracting, convention services and all client contact. Leading the marketing strategies for the. resort includes social media development and regular postings. creating. distributing and analyzing regular ele...
JOB OVERVIEW. Reports to: Facilities. Manager. The. Facilities Technician is responsible for keeping the outdoor areas of the. Resort neat, clean and attractively landscaped. He/she is also responsible for assisting with pool cleaning as needed. . . QUALIFICATIONS. MUST HAVE VALID US DRIVER'S LICENSE WITH GOOD DRIVING RECORD. Read. write, speak and understand English. Experience in landscaping or pool cleaning helpful, but not required. Working....
The Night Auditor is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, from check-in to checkout and efficient balancing of the day's transactions of the entire hotel. This employee will be responsible for registration, checkout, and cashiering, as well as reconciling and posting daily revenue activity. What you will be doing. Greet and welcome guests upon arrival. Register guests in Reservatio...
Job Purpose. Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room and information about the hotel. The agent is to answer all inquiries in a professional, courteous and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions. Answer all phone calls promptly and in a courteous manner. Be knowledgeable of curre...
Full Job Description. Essential Job Functions may include. Provides excellent customer service per the standards of the resort, and assists in situations, guest requests and concerns to ensure customer satisfaction. Assisting with the delivery and execution of guest service including amenities, guest welcome letters and profile updating. Ensures all guest billing is accurate and up to date at time of departure. Acts as liaison with Engineering an...
JOB SUMMARY. Reports To: Engineering Managers. The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpe...
