Description

Women’s Community Revitalization Project (WCRP) is a non-profit housing development organization serving low-income women and their families to advance their social and economic empowerment. WCRP’s goals are the development of community economic development ventures that will enable low-income women to build a sense of community; the involvement of low-income women in the selection, planning, and implementation of community economic development ventures; and the development of projects and advocacy campaigns that will help break down the racial, class, and sex-based barriers that low-income women face.

Overview: The Assistant Property Manager is responsible for occupancy, compliance, maintenance, tenant relations, and operating budget for approximately 100 units of affordable housing.

Responsibilities

· Ensure full occupancy of units

o Distribute applications and answer questions

o Review rental applications and ensure timely processing in accordance with Fair Housing requirements.

o Work with maintenance staff to ensure that units are ready for occupancy in a timely fashion.

o Collect lease documents

· Ensure adherence to lease agreements, including rent collection

o Collect rent and share information on rent increases with tenants

o Establish and monitor payment agreements

o Issue lease violations, coordinating with Social Services staff as needed. Support tenants in resolving lease violations, including applications to emergency grants

o Review delinquency report each month

· Compliance

o Ensure tenants comply with re-certification requirements. Request and obtain third party documentation (e.g. banks, employers, etc.) needed for recertification

o Ensure lease renewal documents are completed in a timely manner.

o Collaborate with Supportive Services staff to ensure tenants resolve compliance lease violations

o Complete periodic reports to regulators and investors, as required by agreement terms

· Maintenance and inspections

o Ensure full range of maintenance activities – grounds, custodial, preventive, corrective, deferred and emergency maintenance – occurs

o Hire and supervise maintenance staff. Approve timesheets and conduct annual evaluations

o Supervise maintenance staff to prioritize and complete work orders

o Prepare schedule of long term and short-term maintenance needs, including preventative maintenance and maintenance of grounds and exteriors

o Ensure all housing is ready to be inspected by regulators and investors and that all inspections are excellent. Ensure identified issues are addressed quickly and completely

o Conduct regular visual inspections (walk-thrus) of common areas of each development.

o Serve as the point of contact for funder site visits and inspections

o Submit insurance claims, as needed

o Ensure staff and outside contractors adhere to safe work practices

· Operating budget

o Work with Asset Director to develop yearly operating budget for developments

o Manage finances to budget, including reviewing monthly utility bills and forwarding tenant charges (e.g. damages, utilities) to finance staff

o Submit or approve purchases, services and work orders (e.g. repairs, utilities, office supplies), and ensure appropriate documentation

· Tenant relations and tenant services

o Maintain on-site offices and regular office hours and respond to tenant concerns and suggestions

o In consultation with Supportive Services staff, notify tenants of any issues affecting their tenancy. Meet with tenants to discuss lease violations and/or tenant concerns, including maintenance issues and conflicts with other tenants. Coordinate with family members and/or outside agencies, when necessary.

o Coordinate with Supportive Services staff to provide tenant activities

o When necessary, prepare eviction cases in conjunction with WCRP's lawyer and represent WCRP in court proceedings

o Ensure staff and outside contractors treat tenants with courtesy and respect

Other duties as assigned.

Qualifications

· High School Diploma or GED required, college degree a plus

· At least two years of experience in multi-family, LIHTC (low-income housing tax credit) property management

· Knowledge of HUD programs including but not limited to HOME and project-based Section 8

· Proficiency in Microsoft Word, Excel, and Outlook and property management software (e.g. Yardi or other)

· Excellent customer service skills

· Ability to look ahead and anticipate issues affecting occupancy and budget

· A track record of meeting deadlines and working proactively, with strong organizational skills

· Able to travel to between Property Management offices throughout Philadelphia each week

Key relationships

· Reports to Asset Director

· Supervises Maintenance Technician(s) and Receptionist

· Partners with Supportive Services staff in work with tenants

Collaborates closely with other management-level Property Management staff to ensure budget adherence and compliance with compliance and inspection requirements.

Salary Range: $37,440 - $41,600

Email cover letter and resume to: tparrino@wcrpphila.org

Job Type: Full-time

Pay: $37,440.00 - $41,600.00 per year

Benefits:

• Retirement plan

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person