Overview: The Assistant Property Manager is responsible for occupancy, compliance, maintenance, tenant relations, and operating budget for approximately 100 units of affordable housing
Responsibilities
• Ensure full occupancy of units
Distribute applications, answer questions, review applications in accordance with Fair Housing requirements, and collect lease documents;
Work with maintenance staff to ensure that units are ready for occupancy
• Ensure adherence to lease agreements, including rent collection
Collect rent and share information on rent increases with tenants; Establish and monitor payment agreements; Issue lease violations, coordinating with Social Services staff as needed
• Compliance
Ensure tenants comply with re-certification requirements; Collaborate with Supportive Services staff to ensure tenants resolve compliance lease violations
• Maintenance and inspections
Ensure full range of maintenance activities – grounds, custodial, preventive, corrective, deferred and emergency maintenance – occur; Hire and supervise maintenance staff; Supervise maintenance staff to prioritize and complete work orders and to ensure all housing inspections are excellent; Submit insurance claims, as needed
• Operating budget
Work with Asset Director to develop yearly operating budget for developments; Manage finances, including reviewing monthly statements and approving purchases
• Tenant relations and tenant services
Maintain regular on-site office hours: In consultation with Supportive Services staff, meet with tenants to discuss lease violations and/or tenant concerns; When necessary, prepare eviction cases in conjunction with WCRP's lawyer and represent WCRP in court proceedings
Qualifications
• High School Diploma or GED required, college degree a plus
• At least two years of experience in multi-family, LIHTC (low-income housing tax credit) property management
• Knowledge of HUD programs including but not limited to HOME and project-based Section 8
• Proficiency in Microsoft Word, Excel, and Outlook and property management software (e.g. Yardi or other)
• Excellent customer service skills
• Ability to look ahead and anticipate issues affecting occupancy and budget
• A track record of meeting deadlines and working proactively, with strong organizational skills
• Able to travel to between Property Management offices throughout Philadelphia each week

Working Conditions

This is a full-time, in-person position based in Philadelphia. Work hours are Monday to Friday, 9:00 am to 5:00 pm, along with occasional weekend and evening work.

Hours can be flexed to account for evening work.

Most of the work will take place seated at a desk using a computer, with occasional bending and lifting when dealing with office supplies and computers.