151 Customer Service Representative Jobs in Tempe, AZ
Whylongwood is Hiring a Customer Service Representative Near Tempe, AZ
**Summary** We are in search of a Customer Service Representative to assist in providing exceptional customer service to our rapidly growing customer base. This associate would have the unique opportunity to grow alongside the company and help shape the future direction. This associate would be responsible for fielding inbound communications as well as initiating customer contact daily. The main goal of this position is to provide excellent customer service. Attentiveness to customer needs and a positive attitude are a must. This associate would also be responsible for making regular collections calls which includes contacting past due customers, establishing repayment schedules, and advising customers on option as well as potential impact on their credit.
**Duties and Responsibilities**
* Provide superior customer service to our customers.
* Resolve inbound inquiries and issues independently and escalate as needed.
* Initiate contact with customers in order to resolve account issues.
* Be flexible to perform a number of different tasks as needed.
**Skills/Qualifications**
* Excellent verbal communication skills.
* 1-2 years in a Call Center/Collections environment is a plus.
* Collections experience preferred.
* Proficiency with the Microsoft Office Suite (Excel/Word)
* Candidate must be able to work independently, unsupervised and efficiently.
* Desire to work in a fast-paced, dynamic entrepreneurial environment.
* Bilingual experience is a plus.
Job Summary
Full Time
$35k-44k (estimate)
04/29/2024
05/12/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
