As an Outbound Account Manager, you will be responsible for managing and expanding client relationships through proactive outbound calls. This role requires a proactive and results-driven individual who thrives in a fast-paced environment. You will play a crucial role in driving revenue growth by identifying opportunities, nurturing leads, and providing exceptional customer service.

Key Responsibilities:

Outbound Calling: Initiate and manage 100 or more outbound calls a day to existing clients to identify sales opportunities, upsell/cross-sell products or services, and build rapport.

Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs, challenges, and objectives. Act as the primary point of contact for client inquiries and concerns.

Product Knowledge: Stay up-to-date with the company's products or services, features, pricing, and promotions to effectively communicate value propositions to clients.

Target Achievement: Meet or exceed monthly, quarterly, and annual sales targets and KPIs, including call volume, conversion rates, and revenue goals.

Collaboration: Work closely with the sales team, marketing, and other departments to align strategies, share insights, and optimize sales processes.

Feedback and Reporting: Provide regular feedback on market trends, client preferences, and competitor activities to inform product development and sales strategies. Generate and present reports on sales performance and pipeline status.

Microsoft Excel: Have basic Excel-level knowledge.

Customer Service: Ensure high levels of customer satisfaction by promptly addressing inquiries, resolving issues, and providing solutions that meet or exceed client expectations.

Qualifications:

Bachelor's degree in Business Administration, Sales, Marketing, or related field preferred.

Proven experience in outbound sales, account management, or a related role.

Excellent communication and interpersonal skills.

Strong negotiation and persuasion abilities.

Ability to thrive in a target-driven environment and meet deadlines.

Proficiency in CRM software and MS Office suite.

Self-motivated with a proactive attitude towards problem-solving and achieving goals.

Benefits:

Competitive pay with performance-based incentives.

Comprehensive health benefits package.

Opportunities for career advancement and professional development.

Dynamic and supportive work environment.

If you are a motivated individual with a passion for sales and account management, we would love to hear from you. Apply now to join our team!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Required)

Language:

• Spanish (Preferred)

Work Location: In person