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We have an exciting opportunity for someone to join us as a Customer Services Specialist to join our team at the head office in the Woodlands, Houston, to provide customer service support functions for Westway internal and external customers.
The post-holder will be responsible for managing existing business relationships and will become a primary contact for customers, ensuring that all customer needs are handled in an efficient and profitable manner ensuring excellent customer service standards and maintaining high customer satisfaction
Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce tub supplements, feed mill products, dried molasses and industrial products.
The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements.
While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products such as glycerin, whey, corn solubles, corn steep and soy solubles.
The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 25 production facilities across the United States, Canada and Mexico.
Our geographic reach allows for products to be developed according to environmental and production system variations across the country.
Westway has achieved Great Place to Work certification for 2023-2024.
We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.
Key Accountabilities :
Skills and Experience
As an ever-friendly reminder : Researchers have found that men apply to roles when they meet an average of 60% of the criteria.
Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don't feel like you meet every single point on the job description, please still apply!
Our Offer
We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents.
We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.
Our Values
Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship
Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities.
Our Commitment
We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect.
We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams.
All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.
We are willing to make any reasonable adjustments throughout our recruitment process.
To apply you must have the right to work for the provided location.
Last updated : 2024-04-24
Full Time
$57k-73k (estimate)
04/26/2024
05/02/2024
westwayfeed.com
Tomball, TX
100 - 200
The job skills required for Customer service specialist include Customer Service, Communication Skills, Commitment, Microsoft Office, Customer Satisfaction, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
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Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Specialist.