101 Service desk technician Jobs in San Diego, CA
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WD 40 Company is Hiring a Service desk technician Near San Diego, CA
Assistant Service Desk Technician 6-month Paid Internship
Category
Information Systems (IT)
Country
United States
Location
San Diego
Overview
WD-40 Company has an opening for an undergraduate level service desk support technician fall / winter paid internship within our I.
T. team. The successful candidate will be solution oriented and customer focused to help support end-users throughout the U.S.
If you are passionate about learning and working with new technology, please submit your internship application today!
Responsibilities
Service Desk Support Intern Primary Areas of Responsibility
Acts as resource for end-user technical IT support requests as well as identifies, researches, and resolves information system-related problems.
- Supports troubleshooting and repairing hardware and software problems on end-user computer workstations, peripherals, Cisco phones, etc.
- Assists with builds, configuring and installing laptops, desktop, and other devices.
- Supports analytical, technical, and administrative activities in the installation of new and / or expansion of existing systems.
- Assists with installs, troubleshooting, repairs, and maintenance on any associated hardware, operating systems, and application software and data-communication equipment.
- Builds and maintains a knowledge base of problem resolutions, troubleshooting techniques, and recurring issues for use by the IT staff.
Customer Service
- Greet customers warmly and ascertain problem or reason for requesting assistance
- Identifies and assesses customers' needs to achieve satisfaction
- Maintain open communication with the customer and provide constant ticket updates.
Qualifications
Qualifications
- Completion of high school diploma, GED or equivalent.
- Must be actively enrolled in a graduate or undergraduate program at an accredited university with a related information technology major.
At least 2 years of completed coursework is preferred.
- Basic understanding of the configuration, maintenance and troubleshooting of a wide variety of Desktop PC's, laptops, and peripherals printers / multifunction copiers.
- Proficiency with Microsoft Windows Operating System and Microsoft Office
- Customer service drive with outstanding communication and active listening skills
About Us
Our "Why"
At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do.
Why You Should Apply
- Learning-based culture that supports the growth and development of all tribe members
- Strong values aligned culture whose #1 strategic driver is to build a business for the future that we will be proud to hand down to the next generation
- Over 93.3% employee engagement as of January 2022 global employee survey
- A culture where 93% of the tribe report experience a sense of belonging
- Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
Do You Align With Our Values?
Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do : We live, breathe, and play by our values every day .
Thank you for considering WD-40 Company in your career search! #WD40TribalLife #PositiveLastingMemories
At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging.
All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.
LI-CM1
Connect With Us!
Not ready to apply? Don't see a position that fits what you are looking for? Connect with us for general consideration and we will let you know when new positions become available.
Last updated : 2024-02-25
Job Summary
Full Time
Durable Manufacturing
$53k-66k (estimate)
02/27/2024
04/10/2024
wd40.com
SAN DIEGO, CA
200 - 500
1953
Public
GARRY O RIDGE
$200M - $500M
Durable Manufacturing
Related Companies
About WD 40 Company
WD-40 Company manufactures lubricants, hand cleaners and household cleaners.
The job skills required for Service desk technician include Troubleshooting, Customer Service, IT Support, Service Desk, Operating System, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
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