Overview

We have an immediate opening for a Deductions Specialist to join our tribe. This position is part of our accounting team and is responsible for processing defective returns and issuing credit. If you have experience working in Deductions or Accounts Receivables, please consider joining our tribe!

Responsibilities

• Accurate and timely review and investigation of assigned types of deductions to determine if they are invalid or valid
• Identifies and gathers supporting documentation and processes complex valid deductions to include non-compliance
• Identifies, classifies, and gathers supporting documentation; disputes and follows up on all invalid deductions
• Files claims to customers when appropriate and follows up on status
• Monitors impact and efficiency of corrective measures and report findings to involve all parties concerned
• Analyses dispute success rate and report findings to more senior staff
• Maintains files and documentation

Qualifications

• 2 years high volume AR and/or deductions processing experience
• 5 years customer service experience.
• Exceptional attention to detail.
• Proven track record of working independently with a degree of tenacity, follow up and to achieve results/goals.
• Proficiency with MS Excel.
• Experience in analysis, preferred.
• Experience in Consumer Goods arena a plus.

About Us

Our “Why”

At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do. 

Why You Should Apply

• Learning-based culture that supports the growth and development of all tribe members 
• Strong values aligned culture whose #1 strategic driver is to build a business for the future that we will be proud to hand down to the next generation 
• Over 93.3% employee engagement as of January 2022 global employee survey
• A culture where 93% of the tribe report experience a sense of belonging
• Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace

Do You Align With Our Values?

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day.

Thank you for considering WD-40 Company in your career search!#WD40TribalLife #PositiveLastingMemories

 At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences. #LI-CM1