ABOUT Our Client:

Our Client has produced and installed more than 400,000 door sets for clients in over 40 countries.

JOB DESCRIPTION:

The role of the US Operations Manager(Door production)

ROLES AND RESPONSIBILITIES:

· Contribute to the recruiting and hiring of new staff.

· Oversee accounts payable and accounts receivable departments.

· Contribute to the commercial success of the Client

DAILY AND MONTHLY RESPONSIBILITIES:

· Work with the US project team to ensure resources are allocated correctly.

· Liaise with contractors to make sure projects are on schedule and meeting required deadlines.

· Work closely with the production team to make sure projects are on track for shipping and communicating these updates to the customer.

· Working with project management and production to ensure specifications are correct and

dealing with any problems that may arise through the production cycle.

· Working closely with the installation manager to ensure projects are delivered and installed smoothly and efficiently.

· Going to site to meet with contractors to ensure their expectations have been met.

· Partner with cross-functional support teams in improving the proprietary tools and systems.

· Conduct budget reviews and report cost plans to upper management.

· Setting budgets and ensuring costs remain under your target.

· Heavy involvement in the company's planning, policy, and strategic decisions.

· Examine the company's financial data and use your findings to improve profitability.

· Think of ideas to improve the company's level of customer service.

The above is a non-exhaustive summary of responsibilities that the US Operations Manager

will be expected to fulfil.

SKILLS/QUALIFICATIONS:

· A bachelor's degree in management or related field.

· Professional certifications in personnel management, operations management a bonus.

· Experience working in an operations role.

· Strong leadership skills and ability to delegate.

· Proficient in Microsoft office suite.

· Addressing operational concerns and issues, monitoring overall customer satisfaction.

· Excellent interpersonal communication and organizing skills to coordinate project activities.

· Ability to communicate with others effectively.

· Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings.

· Ability to work with details and time-sensitive issues.

· Good decision-making skills and response to high-pressure situation.

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