Description. Remote position. Must be eligible to work in the United States. Senior Solutions Engineers are the subject matter experts when it comes to Magna5 Managed IT services. Networking experience is required. You will collaborate directly with the sales, sales support, and engineering teams by acting as the technical SME on customer calls and solutions presentations. In addition, you will determine the technical requirements to meet client ...
Description. Title: Tier 2 Systems Engineer. About The Role. The Tier 2 Managed Services Engineer is responsible for handling escalated technical issues, advanced troubleshooting, and day-to-day support for our managed services customers. You will work closely with Tier 1 technicians, senior engineers, and account teams to ensure our clients’ systems are stable, secure, and optimized. This role is ideal for someone who is highly technical, custom...
Description. Title: Tier 2 Systems Engineer. About The Role. The Tier 2 Managed Services Engineer is responsible for handling escalated technical issues, advanced troubleshooting, and day-to-day support for our managed services customers. You will work closely with Tier 1 technicians, senior engineers, and account teams to ensure our clients’ systems are stable, secure, and optimized. This role is ideal for someone who is highly technical, custom...
Description. Systems Project Engineers are the highest tier of support in Information Technology and are expected to maintain the standard for work ethic, client communication, and technical knowledge. As a Project team member, the Senior Systems Engineer is accountable for handling a wide variety of projects and initiatives. In parallel, there will also be responsibility for handling escalations. About The Role. Systems Project Engineers are exp...
