Position Summary: Neighborhood Bike Works (NBW) is seeking a full-time Operations Manager to maintain NBW’s facilities and oversee the financial activities of the organization. The Operations Manager works directly with the Executive Director in the areas of basic financial management and bookkeeping, tracking retail operations, assisting in fundraising and development operations, and overseeing communications and public relations activities. This position requires an organized and motivated individual who can multitask and continually reassess shifting priorities while seeing projects through to completion.

About Neighborhood Bike Works:Neighborhood Bike Works (NBW) is a nonprofit organization that provides educational, recreational, and career-building opportunities for urban youth in underserved neighborhoods in greater Philadelphia through bicycling. By learning bicycle mechanics and exploring the city by bike, young people at NBW build life skills and healthy habits and gain leadership experience. It also promotes cycling as a healthy, affordable, environment-friendly form of transportation. In addition to our youth programs, NBW provides a DIY community bicycle workshop space for adults as well as community outreach programs to promote cycling.

Reports to: Executive Director

Schedule:This is a full-time, exempt position requiring some weekend and evening hours occasionally. Some hours may be worked remotely.

Primary Responsibilities:

● Maintain and improve administrative systems, including record-keeping for financial transactions, bicycle donations and sales, in-kind donations, and all other physical and digital records in the filing system and server

● Oversee information systems, including website, social media accounts, general email accounts, computer networks, phone and voicemail systems, and online donation systems

● Maintain office inventory and manage the purchasing of office supplies

● Assist bookkeeper with accounting activities, including entering bills, check requests, payroll, sales tax, and other routine payments into QuickBooks, and creating and submitting invoices to customers

● Oversee the annual financial audit of NBW with an external auditor

● Prepare and present regular fundraising progress reports and other financial reports (i.e. P&L reports, Balance Sheets, YTD reports) for NBW financial committee meetings and board meetings

● Process donations including monetary, stock and in-kind donations of service or goods.

● Oversee production of promotional materials, including brochures, event and program materials, and business cards

● Responsible for communicating facilities maintenance matters with landlords of Offsite Storage Facility, Bike Shop, and Administrative Offices and management of leases for those rental buildings

● Assist Executive Director with development and fundraiser duties such as writing and editing material for grant applications and reports, and providing support for planning and execution of fundraising events, and annual fundraising campaigns; producing publications such as monthly newsletter, marketing materials, and annual report

● Collaborate with the Bike Shop Manager on organizing and executing Bike Valet Service at Philly Bike Expo

Qualifications:

● Bachelor’s degree or equivalent, and experience utilizing administrative and financial management systems

● Strong financial acumen, knowledge of financial statements including income statement and balance sheet, and accounting for nonprofit organizations preferred

● Proficiency in Microsoft Office (Word, Excel) and CRM database, and ability to maintain or troubleshoot basic office IT equipment

● Experience with QuickBooks strongly preferred

● Must possess superb communication skills, both written and verbal

● Energetic and engaging with youth while being reliable, responsible, and professional

● Ability to work in a team environment, collaborating with other staff and the NBW board of directors is required

● Self-motivated with a keen attention to detail

● High degree of familiarity with computer use, social media, and ability to learn new fundraising database

● Enthusiasm for mission of Neighborhood Bike Works

● Knowledge of bike shops, parts, and tools a plus

● Successful passing of PA State Police Criminal Background Check, Pennsylvania Child Abuse History Clearance, and FBI Clearance required

Candidates with non-traditional work and education experience are encouraged – please tell us about those experiences that qualify you for this position.

Compensation:

● This is a full-time exempt position, $40,000 -$50,000 per year commiserate with experience

● NBW offers a competitive benefits package, including health, dental, life insurance, and retirement plans

● 10 days paid vacation in the first year (increases with service) and 56 hours paid personal time

● NBW offers an additional 8 paid holidays off (Christmas Day, New Year’s Day, etc.) plus 2 additional paid holidays chosen by the employee.

● NBW is closed between Christmas and New Year’s and staff receives regular pay during that time

Please email resume, cover letter, and 3 references to Jessica West at jobs@neighborhoodbikeworks.org . We are an Equal Opportunity Employer and actively seek staff who reflect the community we serve. Candidates of color are encouraged to apply. Please include write “Operations Manager” in the subject line and label any attachments with your name.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Philadelphia, PA 19104: Relocate before starting work (Required)

Work Location: Hybrid remote in Philadelphia, PA 19104