ACO Operations Manager

Tandigm Health, a transformational leader in population health management, is looking for an ACO Operations Manager in the greater Philadelphia area. We offer a competitive compensation and benefits package and are proud to share a culture of diversity and inclusion.
Primary Duties and Responsibilities:

Our Manager, ACO Operations is responsible for advancing key objectives by managing day-to-day operations, overseeing project timelines/schedules/deliverables, and collaborating with key internal and external stakeholders. In this role, you will bring your strong program management experience, advanced use of population health and business intelligence platforms, and an in-depth understanding of the health care industry and Medicare payment model programs. Your exceptional communication and presentation skills will be showcased as you lead ACO meetings with business and clinical stakeholders.

ESSENTIAL FUNCTIONS:

• Consistently exhibits behavior and communication skills that demonstrate Tandigm Health’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
• Monitor changes, updates, and trends to MSSP program regulations, and update policies and procedures as necessary to maintain compliance.
• Communicate changes to ACO leaders and assist with understanding business, clinical, and operational implications.
• Provide day-to-day management of ACO activities, including project management, problem resolution and other activities to assist in the facilitation of a successful program.
• Organize regular stakeholder meetings, record key points from discussions including next steps, and disseminate information in a consistent way.
• Support participant and provider roster management including management of participation agreement.
• Collaborate across teams within the organization to design, develop, implement, and drive adoption of new tools, reports, and resources; serve as performance team liaison to product and reporting counterparts.
• Work with senior leadership to develop key performance indicators and regular reports to monitor ACO performance and progress toward goals.
• Attend meetings and conferences in support of ACO activities and initiatives.
• Uses, protects, and discloses Tandigm’s patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Adheres to and responsible to abide by all information security policies, processes, and/or activities.
• Reports security events or potential events or other security risks to the organization to management.
• Performs additional duties as assigned.