For this newly created Learning and Development position we are seeking a tenacious, creative, and organized learning and development HR professional. Your skills in designing, coordinating delivery and delivering training in the senior living or affordable housing arena will be valued! Your collaborative approach and inviting demeanor will stand out along with your high sense of emotional intelligence. We look forward to reviewing your application.

About Volunteers of America National Services

Volunteers of America National Services (VOANS) creates inclusive communities of people through innovative collaboration of housing and healthcare that allow those we serve to thrive. At VOANS, over 2000 team members provide the best in quality living, care and services to almost 34,000 people every year. Our footprint covers 38 states and Puerto Rico so we have opportunities across America. Join a team of people who come together in our mission to create Thriving Communities.

The HR Specialist – Learning Development serves as the Subject Matter Expert (SME) for VOANS for Learning and Development. This role is responsible for overseeing and managing the training and development initiatives for VOANS, including communities, support centers and telework employees. This role involves identifying training needs (including required trainings), designing and implementing learning programs, ensuring consistency in practices/orientation etc., and evaluating their effectiveness. The HR Learning and Development Specialist works closely with on-site HR, senior management, operations, and other stakeholders to ensure the continuous development and enhancement of employee skills and competencies.

*Remote or Hybrid; Ability to work flexible hours & travel to sites up to 30% is required.

 Salary: $90,000; Tentative Performance Incentive

Essential Functions, Duties & Responsibilities:

• Training needs Analysis: Collaborate with HR leadership and other stakeholders to identify training needs. Conduct thorough assessments, surveys, and interviews to determine skill gaps and areas requiring development.
• Training Program Design and Implementation: Develop and implement comprehensive training programs that align with the organization's goals and objectives.
  Training Delivery and Facilitation: Deliver training sessions and facilitate workshops for employees and managers.
• Leadership Development: Design and implement leadership development programs to enhance the skills and capabilities of managers and leaders.
• Training Program Evaluation: Evaluate the effectiveness and impact of training programs using various assessment methods, such as feedback surveys, assessments, and performance evaluations.
• Learning Technology and Platforms: Stay updated on learning technologies and platforms to enhance the delivery and accessibility of training programs.
• Collaboration and Stakeholder Management: Collaborate with HR Representatives, senior management, and subject matter experts to ensure alignment of training initiatives with VOANS business objectives.
• Vendor Management: Manage relationships with external training providers, consultants, and vendors.
• Compliance and Quality Assurance: Ensure that training programs comply with legal requirements and industry standards. Maintain up-to-date knowledge of training best practices, regulations (including state and federal), and emerging trends.

Required Qualifications:

• Bachelor's degree in human resources, organizational development, or a related field (Master's degree preferred).
• Several years of experience (typically 5 years) in training and development, with a focus on instructional design, facilitation, and program management.
• Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques.
• Familiarity with a wide range of training methods and tools, including e-learning, blended learning, and virtual training platforms.
• Experience in leadership development and talent management programs.
• Excellent communication and presentation skills, with the ability to effectively convey information to diverse audiences.
• Strong project management and organizational skills, with the ability to handle multiple priorities and deadlines.
• Analytical mindset and ability to leverage data to assess training effectiveness and make data-driven decisions.
• Proficiency in learning management systems (LMS) and other training technology platforms.
• Certifications such as Certified Professional in Learning and Performance (CPLP) or Certified Training and Development Professional (CTDP) are a plus. SHRM CP or SCP preferred.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal.