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A company is seeking a full-time, remote Customer Service Team Lead in the United States.Key ResponsibilitiesAssist teammates and leadership with customer and key stakeholder escalations, acting as an escalation and dispute resolution point within the teamParticipate in meetings and project teams, manage and execute special projects under the supervision of team leadersAssist with various administrative responsibilities, work closely with the leadership to develop / implement new department programs, and facilitate training programs for teammatesRequired Qualifications, Training and Education LevelHigh School diploma or GED required;
Last updated : 2024-03-07
Full Time
$56k-73k (estimate)
03/09/2024
04/01/2024
The job skills required for Lead customer service include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead customer service positions, which can be used as a reference in future career path planning. As a Lead customer service, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead customer service. You can explore the career advancement for a Lead customer service below and select your interested title to get hiring information.