Job Description

This position will provide support for the Master of Business Administration (MBA) Program in the Pamplin College of Business in Northern Virginia, reporting to the program director. The incumbent will primarily support the Evening MBA program but will also be integrated with the operations of our other MBA program options. The candidate selected for this position will maintain a full-time, on-site presence and will be a primary interface for those coming to the MBA Programs office.

Required Qualifications

Experience in a higher education environment; previous program support experience in an academic or professional office environment; experience interacting with adult learners and maintaining student records; highly organized; proficiency with Microsoft Office Excel and Word; must possess strong interpersonal and communication skills and the ability to work well in a team and with the public; ability to maintain confidentiality, prioritize multiple tasks, meet deadlines and work collaboratively with others; interact professionally with graduate students and Pamplin Extended Campus Programs staff and faculty.

Preferred Qualifications

Bachelor’s degree in a relevant field; proficiency with Slate Customer Relationship Management (CRM) or similar program; experience in handling student records in student database such as Banner; previous experience working with retrieving information and consolidating for reports; web related information entry and retrieval; knowledge of university academic policies and processes, fiscal and operational policies and procedures; experience working in an entrepreneurial environment with an “all hands on deck” culture.

Pay Band

3

Appointment Type

Restricted

Salary Information

$50,000 – $57,000

Review Date

May 1, 2024

Additional Information

This position will be required in office Monday through Thursday from 1:00 - 6:00 p.m. to serve our in-person MBA students currently attending courses at the Northern Virginia Center in Falls Church through Fall of 2024. The position will fully transition to the Innovation Campus in Alexandria Spring of 2025. A hybrid schedule around the 1:00 - 6:00 p.m. in-office requirement can be established after a 6 month probationary period.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.