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Job Description
As an integral member of the overall client and patient care team at the Marion duPont Scott Equine Medical Center (EMC) this position coordinates the most positive client experience possible.
Through a series of outstanding client interactions, the customer service representative (CSR) provides an experience that exceeds our client’s expectations from all duties such as phone / in-person / electronic communications, compassionate interactions during emergency situations, accurate and expeditious patient intake and discharge, thorough appointment scheduling, communicates financial policies in a sensitive manner, and processes financial transactions with the utmost integrity.
Required Qualifications
Previous customer service experience. Ability to manage concurrent tasks efficiently and accurately in a demanding environment.
Previous experience with client financial accounts.
Preferred Qualifications
Customer service representative experience working in a veterinary or human medicine practice, experience using a human or veterinary practice management information system.
Experience scheduling in a multiple-clinician practice. Familiarity with equine anatomy and veterinary terminology. Comfortable with equine patient handling.
Current or previously licensed / certified / registered veterinary technician.
Pay Band
3; Salary
Appointment Type
Restricted
Salary Information
Salary; pay band 3-To commensurate with experience
Review Date
Open until filled
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers.
A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity.
The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and .
The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke;
sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Sonya Kessler at < during regular business hours at least 10 business days prior to the event. Advertised : April 24, 2024
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Position Location Closes Leesburg, Virginia Looking for a detailed and client service oriented individual to provide excellent customer service to the clients of Virginia Tech's Marion duPont Scott Equine Medical Center.
Current opportunities
Position Location Closes Leesburg, Virginia Looking for a detailed and client service oriented individual to provide excellent customer service to the clients of Virginia Tech's Marion duPont Scott Equine Medical Center.
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2018 Virginia Polytechnic Institute and State University. All rights reserved.
Last updated : 2024-04-27
Full Time
Accommodations
$44k-56k (estimate)
04/29/2024
05/09/2024
vt.edu
SUFFOLK, VA
7,500 - 15,000
1872
JAY T PATEL
$1B - $3B
Accommodations
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealths most comprehensive university and its leading research institution, Virginia Tech offers 215 undergraduate and graduate degree programs to 31,000 students and manages a research portfolio of $450 million. The university fulfills its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and... across Virginia.
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The job skills required for Customer service representative include Customer Service, CSR, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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