Why Us

The only way for a business to grow is to develop a constant and ongoing new customer base. The problem most companies face is that they lack the creativity and resources to create a lower cost of acquisition for new customers.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers

Salary range: $39500 - $49500 per year.

Responsibilities:

• Respond to customer calls and emails and answer questions about products and services

• Process orders and ensure they are fulfilled

• Handle customer complaints or concerns

• Log all contacts in our customer database system accurately

• Perform general administrative tasks, such and copying and filing

• Generate monthly, quarterly, and annual reports for management

• High school degree

• Self-motivated, always curious, and consistently eager to learn.

• Problem-solving skills.

• Excellent written and verbal communication skills.

• Thrive in a dynamic and collaborative environment and are comfortable with ambiguity.

• Can take ownership of challenging scenarios and bring them to resolution.

• Disability Insurance
• Employee Assistance Program
• Employee Discount
• Flexible Schedule