Roles & Responsibilities :

• Support the Sales Team in the administrative functions required for effective hotel sales and management.
• Reports to Director of Sales
• Act as Liaison between Sales Asociates and clients in Director of Sales' absence. Take booking inquiry information via phone and/or email and prepare proper paperwork.
• Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, electronic signatures and other documents. Such as word, excel, powerpoint, servers etc.
• Maintain database for CRM purposes by accurately entering all opportunities on a timely basis.
• Answer telephone inquiries if assigned and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record and relay messages for other staff members in a timely manner.
• Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information. Such as contracts, proposals etc.
• Assist in handling bookings, ensure that all arrangements are handled properly, coordinating with other departments through oral and written instruction.
• Organize, file and retrieve documents in order to maintain essential records used in the department operation.
• Perform any other job related duties as assigned.

Experience, Skills and Knowledge

• Luxury Hotel Sales or Luxury Real Estate Rentals experience preferred.
• High School Diploma, Bachelor's Degree preferred.
• Basic administrative knowledge such as business letters, formats and telephone etiquette.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Ability to access and accurately input information into a computer using Microsoft Office Suite and the SalesForce database.
• Ability to set-up and maintain filing systems.

Job Type: Full-time

Experience:

• Sales: 4 years (Required)

Language:

• English (Required)
• Spanish (Preferred) French(Helpful)

Pay frequency:

• Monthly

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person