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Description
Veritas-HHS seeks to fill 14 Case Manager positions to work at the Knoxville office located in Knoxville, TN.
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.
Mission – Do socially useful work, have fun, and prosper
Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
About this Position
The Case Manager provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations.
Primary Responsibilities
• Analyze case information and take next steps pursuant to State policies and procedures.
• Conduct interviews/collect DNA samples/negotiate consents/refer to community services.
• Prepare legal documents and correspondence related to a case.
• Work state system prompts to keep case information current and support automated case actions.
• Perform annual reviews on assigned cases.
• Perform initial locate activities.
• Track own performance through special reports.
• Receive, evaluate, and resolve customer problems and complaints.
• Update state system with appropriate new information and records detail of customer contacts
• Take all actions available to resolve customer concerns.
• Other related duties as assigned.
Requirements
Qualifications
• Associate’s degree or Paralegal Certification preferred
• At least two years of experience in legal environment or government case processing; public contact experience preferred
• Education can be substituted for years of experience
• Demonstrated ability to communicate, participate in a team management environment and commit to team and office goals and core values
This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.
Learn about Veritas HHS at www.veritas-hhs.com.
Full Time
Business Services
$78k-94k (estimate)
04/02/2023
06/26/2024
veritas-hhs.com
DENVER, CO
100 - 200
2011
ROBERT WILLIAMS
$5M - $10M
Business Services
Veritas HHS provides operational and consulting expertise to health and human services agencies at the State and county levels. Currently Veritas HHS specializes in child support enforcement services, but also brings expertise in government health insurance and child welfare programs. Founded by Robert G. (Bob) Williams, Veritas HHS brings together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems. The Veritas HHS Difference - Owned and operated by co...mmitted subject matter professionals - Direct executive engagement - Committed to better program outcomes - Track record of innovation and success
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The job skills required for Case Manager include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.