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Field Service Representative - Dispatchable
As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). To be successful in this profession, you'll need to have excellent mechanical know how and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here's more...
What you will do:
-Operate, monitor, and optimize equipment performance
-Conduct maintenance and calibration activities
-Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
-Monitor and maintain chemical injection systems
-Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
-Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
-Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
-Consult with customer management and operation teams
-Ensure contract compliance of volume and quality specifications
-Other duties as required
About You:
This is a service role and you'll bring your positive attitude to work with you every day because making other people happy makes you happy. To be successful in this role you should have the following:
-High School Diploma / GED / Home School Certification OR international equivalent and 2 years' experience of service/maintenance or equivalent in an industrial environment
-Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including UF/MBR Working experience with PLC control systems, PLC programming and troubleshooting is preferred
-Ability to travel extensively
-Ability to gain and maintain access to sites as assigned
-Valid Driver's License
Please note: The Northern VA/MD area is the covered location for this role. Qualified candidates outside of the listed area will be considered, but the ideal candidate will be based in or aroundFredericksburg,VA
What else do you get?
-Competitive pay and opportunity for advancement. A place to build a career!
-Paid training
- Great benefits including retirement plans
- Recognition for your hard work and achievements
-Opportunity for new challenges. We're growing!
-Strong leadership team!
-An organization that gives back
-An award-winning organization that you will be proud to work for!
Hear what current Field Service Rep's are saying
"One of the reasons I like working for WTS is the "resource revolution". It is a good thing to work for a company that contributes to environmental stewardship. Training is another reason working for WTS is beneficial. And, the people. Lots of people that are willing to assist. ~Stephen
"When I first got hired on what I loved was the sheer amount there is to learn. Also, at least in BOO we have a very flexible schedule. This is a career, and there is more than one way to succeed and move forward. If you're someone who wants to get challenged to learn and work around people who knowledgeable in their craft than this is the place for you." ~Daniel
"The best part of my job would be flexibility with hours most days. I enjoy the work with my manager and other FSR's also. They are usually willing to help resolving site concerns and supporting decisions when it comes to customer dealings." ~Ryan
At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:
Health & Life Insurance
Paid Vacation & Sick Time
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending Accounts
AD&D Insurance
Disability Insura
Full Time
$45k-58k (estimate)
04/03/2023
05/11/2024
The job skills required for Field Service Representative include Field Service, Troubleshooting, Problem Solving, Leadership, Calibration, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.