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Field Service Representative - Norfolk, VA
Woodgrain Norfolk, VA
$41k-56k (estimate)
Full Time 3 Months Ago
Save

Woodgrain is Hiring a Field Service Representative - Norfolk, VA Near Norfolk, VA

Come join our company full of growth and opportunity!

Woodgrain Distribution, a Woodgrain Millwork Company, is one of the largest millwork distribution companies in the United States. Our strategy of vertical integration allows us to bring high quality products to the market competitively. With aggressive growth, experienced management, and a passion for perfection, Woodgrain is the industry leader in the millwork business. With over 60 years in the millwork business, Woodgrain continues to build on its tradition of excellence as a market leader.

Benefits:

  • Full time employees receive a comprehensive benefits package.
  • Includes medical, dental, vision, life insurance, 401k, vacation, and paid holidays a quarterly incentive!

Schedule and Pay:

Primarily 40 hours a week, M-F Days. Overtime is a requirement based on territorial demands.

  • Travel: Regular 2-3 nights/wk of overnight travel is required. Hotels and meals will be covered for overnight stays, while mileage will be reimbursed.

  • Pay: $750/weekly

Merchandise Representatives will manage Lowes retail locations within a defined service territory by driving sales, building trusted and dependable relationships, and affecting product presentation within retail stores for a leading home improvement retailer. This is a remote position that requires daily travel to manage routes per day in person.

Merchandise Representatives Primary Job Functions:

  • Build and maintain a relationship with associates by addressing and resolving store concerns to promote brand loyalty
  • Establish and maintain operational standards for assigned locations.
  • Utilize Lowe’s MST platform to score Lowe’s of their completeness of projects.
  • Coaches Lowes associates to optimize brand expansion initiatives and productivity.
  • Conduit between Woodgrain Customers Service team and Lowe’s Store associates to identify ways to overcome obstacles.
  • Assist with pro-orders and job site deliveries
  • Monitor buying trends and conduct market research to adjust strategies and achieve sales goals.
  • Conduct survey and market research
  • Maintain an understanding of SOS selling tools and offering
  • Identify high volume stores and suggest service frequency changes.
  • Travel to >20 store locations weekly
  • Reviewing accuracy of planograms (stock) & completeness of SOS kiosk for entry and interior door programs
  • Dust SOS kiosk, replenish catalog displays as needed
  • Remove excess packaging material and staples from stocked retail units

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Degree with 2-4 years of retail experience.
  • Basic math, statistical and analytical skills are required.
  • Ability to read, interpret, and execute instructions furnished in written or oral form.
  • Ability to deal with problems involving several concrete variables in a standardized situation.
  • Exceptional oral, written communication skills as well as ability to drive excellent results by listening
  • Knowledge of information systems such as Microsoft office – Outlook, Excel, PDF, PowerPoint
  • Adapting to changing situations encountered by managing schedules and routes.
  • The work environment is a retail warehouse; Hazards include forklifts, moving freight and other mechanical hazards.
  • Frequently required to stand; walk; use hands to perform tasks.
  • The noise level in the work environment is usually moderate.

Woodgrain is an EEO employer that maintains a tobacco and drug free work environment.

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Job Summary

JOB TYPE

Full Time

SALARY

$41k-56k (estimate)

POST DATE

02/18/2024

EXPIRATION DATE

05/14/2024

WEBSITE

woodgrain.com

HEADQUARTERS

LENOIR, NC

SIZE

200 - 500

FOUNDED

1954

TYPE

Private

CEO

GREGORY HENDERSON

REVENUE

$50M - $200M

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The job skills required for Field Service Representative - Norfolk, VA include Customer Service, Microsoft Office, Packaging, Written Communication, Life Insurance, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative - Norfolk, VA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative - Norfolk, VA. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative - Norfolk, VA positions, which can be used as a reference in future career path planning. As a Field Service Representative - Norfolk, VA, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative - Norfolk, VA. You can explore the career advancement for a Field Service Representative - Norfolk, VA below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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