Role Overview

The Boutique Director is responsible for the successful management and enhancement of their boutique, with the main objective of developing sales, growing the sales team, and reaching a consistent and sustainable high quality of service. This role will report to the Regional Director, Central/Canada.

Responsibilities

• Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve; spearheads management and strategic development, including High Jewelry
• Enhance quality and maintain integrity of the Van Cleef & Arpels image in the store's market
• Identify success profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members
• Generate new clients while developing new and innovative business ideas
• Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both U.S. and abroad. Extensive travel involved
• Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department
• Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales
• Assist in developing store personnel's performance goals and, update management through reporting mechanisms. Provide the highest levels of customer service to support the growth of sales
• Attends international functions such as Codir Des Codir, Maison Committee, Retail Conferences, SIHH and High Jewellery trips with the President & CEO, Senior Vice President, Retail and Regional Director

Qualifications

• Bachelor’s degree in Related field is required
• Master’s degree in Business is preferred
• Multi-Unit or High-Volume Experience required
• Luxury Retail or Hospitality experience is a must
• Capacity to manage several projects simultaneously and in a timely manner
• Strong computer skills: SAP, Excel, Word, Power Point
• Excellent written, verbal, and interpersonal communication skills
• Ability to Travel in the US Market & Abroad up to 50%
• Flexibility to work on evenings, weekends, and holidays, as needed
• Ability to spend long periods of time standing
• Fluency in French or Mandarin is a plus

Currently, we are not sponsoring work visas. Applicants must have valid work authorization for employment in the USA.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

More than a job…it’s an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

This role is annual bonus and variable bonus eligible.