Why Work Here?
Our mission to achieve universal service addresses America's current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at:
Benefits
USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.
A Multicultural Team
We have actively built an organization that doesn't just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.
To apply, please submit a cover letter and resume, click the "Apply For This Job Online" button.
USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We've worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused. As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking a dynamic and collaborative professional to serve as
This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.
Working in a creative and fast-paced environment, the Project Manager will serve as a point of contact for the business re-engineering process, including requirements gathering, business analysis, process re-engineering and software implementation. You will review and report on project status, and work closely with the management team to manage constraints related to vendors, project scope, resources, and time. This work will include setting up project plans, resolving critical problems, and maintaining oversight of IT development, testing and implementation of new systems.
Responsibilities

• Develop project plans that consider all necessary activities including but not limited to those related to information systems, business processes, communication with internal and external stakeholders, documentation, training, and contingency planning.
• Effectively coordinate project participants with a positive and collaborative leadership style.
• Assist in the development of RFP (request for proposal) and related documents for proposed vendor managed work.
• Assist in the design and performing of analytical studies of systemic and project-related decisions to assess the cost, efficiency, and effectiveness of project implementation approach.
• Manage the project against the plan, coordinate internal and vendor managed tasks, communicate effectively with all stakeholders and participants, identify risks and mitigation plans, and alert management as needed to escalate issues.
• Advise and collaborate with the program(s) on issues, diagnostic methods and potential solutions to problems and concerns.
• Ensure delivery on project milestones and deliverables.
• Participate in user acceptance testing and coordinating testing results with internal and external stakeholders.
• Brief Leadership on progress, risks, and recommendations.
• Support the preparation of issue papers and reports for the Board of Directors and the FCC.
• Assist in the development and interpretation of IT policies, procedures and strategies governing the planning and delivery of IT services. Work closely with USAC's IT security team to manage and mitigate/remediate issues and risk.
• Act as the liaison between management and outside vendors regarding major IT projects.
• Other duties as assigned.

About You
The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of the High Cost.

• Bachelor Degree and/or relevant technical training with no preferred certification.
• Three (3) to Four (4) years of directly related experience
• Experience in managing large-scale IT projects.
• Experience with change management and business process re-engineering
• Ability to work independently, but also collaborate and work across other departments as needed.
• Experience in reviewing and creating effective technical documents and project plans.
• Excellent written and verbal communication skills.
• Knowledge of project management and information technology specialty areas (e.g., application systems design, database management, computer equipment, software, and systems).
• Knowledge and experience working in federal or state government, consulting or leading IT contracted development for large-scale IT implementation projects.
• Knowledge and expertise with USAC's programs or other large federal benefit programs, or experience working with entities that participate in such programs.
• Substantial experience with project management concepts and project management/process modeling software (MS Project, Visio, or equivalent).

Licenses, Certificates
Project Management Professional (PMP)
Agile Certified Practitioner (PMI-ACP)

• Other certifications accepted: CAPM, PMI-ACP

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.