Enjoy what you do while contributing to a company that makes a difference in people's lives. IVF Florida, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward. If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for an experienced and dedicated Patient Care Coordinator to join the team at our Coral Gables, FL office Mon-Fri 7:30am-4:30pm, with weekend/holiday rotations.

How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Care Coordinator is responsible for:

Patient Interaction:

• Meets with new patients and assists with coordination of needed prescreening/testing in conjunction with physician orders.

• Establishes a compassionate environment by providing excellent customer service, anticipating anxieties, answering questions, providing support.

Clinical/Technical Duties:

• Documents patient care services by charting in patient and department records including the electronic medical record (EMR). Utilizes the computer in entering labs and printing labels. Completes fee tickets as appropriate.

• Maintains safe and clean working environment by complying with procedures, rules, and regulations, and calling for assistance from other health care support if needed.

• Authorized to receive and disseminate lab results from outside laboratories to the patient’s RN and/or physician for review and follow up as necessary. • Assists the primary clinical teams with daily results as needed. 

Administrative:

• Initiates patient charts and sets up check lists in the EMR.

• Scans forms, records, and other information as needed into the EMR.

• Utilizes scheduling system for purposes of managing the primary physician’s schedule and scheduling patients for the primary physician.

Team Communication and Interaction:

• Assists the clinical team to resolve patient problems and needs by utilizing multidisciplinary team strategies.

• Communicates with other offices if patient to be monitored or have procedure there to ensure accurate information available and needed testing entered as an order in the EMR.

• Assists in patient retention activities to continually improve services and productivity, increase patient retention, and enhance patient satisfaction.