About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! We are currently seeking a Principal Product Manager specializing in B2B SaaS products to join our JLL Technologies Real Estate Services product team, with a focus on property management technology. Our commercial property management strategies help real estate owners reduce their operating costs and enhance property values. Our expertise in tenant satisfaction, engineering services, operational excellence, security, energy management and sustainability practices enable us to deliver service that keeps occupancy levels high and maximizes revenue streams for our clients. In this role you will need to think differently about arming the business with new technology and insights that provide differentiated value. You would be responsible for leading the global product technology strategy and execution for the property management service line, encompassing the products used both by our people and our clients. Your mandate will be to drive additional market share and margin, while simultaneously re-inventing how the industry operates. You will have the opportunity to make immediate, needle-moving impact in this position. Location is flexible. About JLL Technologies – JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. We provide best-in-class technologies to bring digital ambitions to life aligning technology, people and processes. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them. Our offerings focus on the following: CRE Technology (IWMS, CMMS, and EAM), Business Intelligence, Utilization, Workplace Experience and Mobility, and Smart Buildings and Workplaces. What this job involves As Principal Product Manager, Property Management at JLL Technologies, you will be directly responsible for: STRATEGIC PLANNING Creating the technology product vision and strategic roadmap for our global property & asset management (PAM) group that meets and aligns with business goals, while overseeing our Property Tech Ecosystem and related PAM product portfolio. Assessing the current state of product technology, identifying ways to transform existing solutions while evaluating innovative new solutions through the lens of build/buy/partner PRODUCT EXECUTION Owning product requirements and driving the product development schedule from design to release across the portfolio Driving customer journey maps, service blueprints, and process improvements that bring requirements to life and improve how we deliver against them Evaluating technology partners with services we can leverage, comparing alternatives, and minimizing total cost of ownership with consideration for scale and market urgency Establishing alignment on Objectives and Key Results (OKR’s) to ensure your products achieve their goals Delivering strong and compelling products that take advantage of JLL’s unique technology, data, relationship and people assets in order to move the needle on market share and margin COLLABORATION Forming a strong partnership with the global PAM business working together to define where technology can play a new role in scaling the business for the future Collaborating with cross-functional teams across engineering, operations, design, client delivery and finance to deliver on the product roadmap and vision while allocating resources appropriately Owning technology partner relationships with 3rd party solutions we leverage (this role relies heavily on 3rd party technology) Championing the voice of the customer, establishing forums for product feedback, while engaging deeply and personally with customers, partners, and the field Setting organization standards/influences that extend beyond your product area Acting as a mentor to other product managers and participating in recruitment activities Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for: Successful candidates will have a strong technical background, be detail-oriented, have excellent problem solving and communication abilities, and a deep understanding of product design and implementation details. You are a strategic thinker and a hands-on problem solver. Candidate’s technical expertise and operational excellence will raise the bar and influence the team’s decisions and drive secure and robust solutions which have great customer experience. Education and experience A Bachelor’s degree from an accredited institution is required, with an advanced degree in a technical subject preferred 7 years of relevant/professional experience in technical product management with B2B SaaS products including developing, launching, and supporting products across the full product lifecycle Familiarity with property management or related commercial real estate domain is preferred Experience creating successful product roadmaps from conception to launch, driving product vision, defining go-to-market strategy, guiding product design discussions, and influencing tech architecture decisions Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to a range of audiences Strong customer focus and ability to understand and translate the voice of the customer into product strategy; must be passionate about delivering products users love Self-starter that thrives in a fast-paced environment with the demonstrated capacity to lead, motivate and work well with others—must be skilled in driving consensus and conflict resolution Incredible attention to detail, with a structured problem-solving approach Willingness to work early/late hours to connect with global staff (Australia, Singapore, India, UK, etc.) as needed What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can’t wait to see where your ambitions take you at JLL. Apply today! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at AccomodationRequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.