About the Opportunity 

This is an opportunity for a highly-skilled Manager for an established residential real estate brokerage firm. The individual should be an articulate professional with a passion for delivering and ensuring excellent customer service. Strong organizational and interpersonal skills, and the ability to multitask in a busy real estate office environment, are paramount. Candidates must be team players who take initiative and are detail-oriented, with problem-solving experience. Strong communication skills are also essential. 

Roles and Responsibilities: 

• Answering phones and handling client inquiries 
• Conduct introductory rental & sales phone conversations with clients
• Prepare traffic reports 
• Compile and update open house Information 
• Assign clients to our associates and managing calendars 
• Support our agents with managing residential deals and processing paperwork
• Educate customers on the rental process 
• Establish/build rapport and interacting with agents and landlords 
• Participate in recruiting and training and assisting with business development projects
• Work closely with assistant manager, listings manager, and executive assistant
• Participate in weekly management meetings 
• Ensure a top-notch customer experience 
• Organize and maintain files and calendars 
• Day-to-day management functions 

Qualifications: 

• Valid NY State Real Estate license is required 
• Must have significant Manhattan residential real estate experience
• 4 year college degree required 
• Strong values and high ethics 
• Winning “can do” attitude 
• Excellent organization and problem-solving skills 
• Commitment to provide excellent customer service 
• Strong computer skills 
• Superior phone etiquette 
• Ability to demonstrate good judgment 
• Responsiveness - fast-paced industry 
• A warm & friendly demeanor

Compensation & Benefits

100-125K base salaryGenerous PTOHealth and Dental Benefits401K

To apply, send resume and salary requirements to:Concetta RazConcetta@upwardon.com