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About Upfluence
Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce.
Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer marketing campaigns. Since its launch in October 2016, Upfluence has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our NYC, Los Angeles, Mexico City, Lyon, and Paris offices.
As an Account Manager within the Customer Success department, you will play a crucial role in our client base's strategic growth and retention. You will be responsible for evaluating existing accounts, identifying opportunities for upsells and cross-sells, and maintaining high levels of customer satisfaction to ensure retention. This role demands a proactive approach to relationship management, with a keen focus on leveraging customer feedback and data to drive business outcomes.
Responsibilities
Qualifications
What we have to offer
We offer a flexible hybrid work model, providing our employees with an office setting and the ability to work partially from home. We believe in work-life balance and provide access so we can make the best of our workdays.
Upfluence is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full Time
$96k-131k (estimate)
04/29/2024
05/12/2024
upfluence.com
GREELEY SQUARE, NY
50 - 100
2013
YANN PIERRE METZ
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.