Provides administrative support our residency program and Physician Education office. Performs advanced administrative tasks, such as preparing correspondence, reports and memos, responding to and screening telephone calls. Requires working knowledge of institution policies, practices and procedures. Collects, compiles and analyzes complex information of a highly confidential nature. Performs special projects of a highly skilled nature. Exercises considerable discretion and independent judgment. May serve as lead worker to lower level administrative staff in the same department; and other duties as assigned.
EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) required
• Three to five years related medical office experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must; working knowledge of internet research tools
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work in a team environment. Must be self-motivated and self-starter
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment