Job Title: Operations Manager

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

We're looking for honest individuals full of integrity! Sound like you? Keep reading!

At United Lawnscape we provide a positive and exciting work environment. Guided by our leadership and aligned with our core values, we strive to impact those around us in a positive way. These core values serve as a foundation for how we run our business, service our clients and treat one another. We believe that honesty and integrity can motivate teams to work together, contributing to the high-quality landscaping standards for which United Lawnscape is recognized. We also value diversity, acknowledging that embracing each other’s differences is critical to our success.

Job Type: Full-Time Exempt

Pay:Competitive, Salary

Benefits:

• 401k savings plan
• Paid time off 64 hours of Holiday per year
• Medical, dental and Vision (Eligible at first day of employment)
• Free Employee assistance Program
• Company vehicle
• The opportunity to make a difference in every position

Position Summary:

The position of Landscape Maintenance Operations Manager is a fast-paced job that offers a variety of activity while managing all aspects of landscape maintenance operations and landscape maintenance crew support. This is a job that keeps you on the go and gives you a high degree of control within your team. The Landscape Maintenance Operations Manager achieves success by understanding landscape bids, training and supporting their maintenance teams, and problem solving to satisfy client needs. This position reports directly to the Branch Manager.

Our company culture is team oriented, strives to uphold standards and deliver high quality work. Honesty and clarity is important to us in our relationships with our clients and our employees. If you share these values, we want to grow with you.

Principal Responsibilities of Landscape Maintenance Operations Manager:

• Support and communicate company vision, policies, procedures, safety/training programs, to all team employees.
• Be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management team to map out seasonal work schedules. Develop, communicate, and maintain schedules for maintenance work on all assigned jobs. Coordinate manpower, equipment and materials as needed.
• Perform inspections of equipment and vehicles to see that all is being maintained properly.
• Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable.
• Manage and lead several maintenance teams. Participate in the hiring and successful onboarding of new team members. Encourage growth and development through training programs and succession planning. Provide coaching and timely feedback to optimize performance. Oversee and implement performance improvement processes when needed.

Education & Experience Qualification for Landscape Maintenance Operations Manager:

• High School degree required. Associates or Bachelor’s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems & turf management programs.
• Possess applicable operating and/or applicators licenses necessary for geographic area of responsibility

Skills & Abilities Qualifications for Landscape Maintenance Operations Manager:

• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Experience with Aspire a plus.
• Valid driver’s license with a reasonably clean record.

Physical Requirements:

Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.

An Equal Opportunity Employer.