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Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Position Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Shift : The hours are Monday-Friday; 5:00 pm- 5:00 am. Leadership members are to be present 30 minutes prior to the start of shift and may have to work weekends as needed. Flexibility required around the peak season, holiday, short staffed, and business needs.
Salary : $60,000-$67,000; In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisors could earn up to 12% of their base for Max Performance.
Major Responsibilities:
People
• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
• Establish and sustain that performance standards are communicated that are specific and measurable
• Interview hourly associates and provide recommendations for hire
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
• Motivate and engage associates by focusing on team accomplishments and recognition
Operations
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
• Conduct team meetings
• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
• Complete all necessary records and reports in a timely and accurate fashion
Finance
• Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.
• Understand the relationship between decision-making and profitability
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
Safety
• Ensure day-to-day management and associate activities are in alignment with the location safety strategy
• Provide associates with communication, training, feedback, and direction to ensure safe performance
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Conduct safety observations
Growth/Customer Experience
• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
• Ensure the customer knows that we are committed to helping them meet their objectives
• Determine areas that could benefit from Continuous Improvement efforts
Fleet/Assets
• Properly plan work assignments to ensure effective use of warehouse equipment
• Work with hourly associates to ensure they understand safe and efficient operation of equipment
• Work with vendors to ensure equipment is maintained
• Other projects and tasks as assigned by the manager
Qualifications:
• 2 - 4 years related functional experience
• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Strong written/oral communication skills and the ability to actively listen are required
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency
• Must have ability to connect and build rapport/relationships with associates and external customers at all levels
• Must have ability to work efficiently with time management and organizational skills
• Ability to manage through a problem and think and make decisions independently
• Ability to drive process improvement and lead change
• Experience with inventory management system preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:
Penske is an Equal Opportunity Employer.
Job Category: Logistics/Supply Chain
Job Function: Logistics & Supply Chain
Job Family: Operations
Address: 12950 Eckles Rd, Ste 250
Primary Location: US-MI-Livonia
Employer: Penske Logistics LLC
Req ID: 2403395
Full Time
Consumer Services
$62k-79k (estimate)
04/16/2024
06/15/2024
penske.com
FORT WALTON BEACH, FL
25 - 50
2018
SONNI SANFORD
<$5M
Consumer Services
The job skills required for Operations Supervisor - 2nd Shift (Supply Chain/Logistics) include Customer Service, Leadership, Logistics, Supply Chain, Time Management, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor - 2nd Shift (Supply Chain/Logistics). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor - 2nd Shift (Supply Chain/Logistics). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor - 2nd Shift (Supply Chain/Logistics) positions, which can be used as a reference in future career path planning. As an Operations Supervisor - 2nd Shift (Supply Chain/Logistics), it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor - 2nd Shift (Supply Chain/Logistics). You can explore the career advancement for an Operations Supervisor - 2nd Shift (Supply Chain/Logistics) below and select your interested title to get hiring information.
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Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
02/22/2022: Spartanburg, SC
Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
03/01/2022: Baton Rouge, LA
Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/04/2022: Pensacola, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
03/07/2022: Idaho Falls, ID
A supervisor oversees the day-to-day performance of employees.
02/06/2022: Danbury, CT
Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
03/27/2022: Lexington, KY
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