Unilock, North America’s leading manufacturer of premier Architectural Concrete Paving Stones and Engineered Retaining Wall Systems, has an immediate opening for a Customer Service Rep / Inside Sales in our Harrison, OH, facility.

Join the industry leader and a winning team by becoming part of a company that has worldwide recognition and stability.

You can expect:

• $1000 Retention Bonus
• Above average earnings
• Paid Time Off
• Semi-annual Performance Incentive Bonus Plan
• Advancement - Opportunities for pay increases and promotions for high performers
• 401(k) Plus Company Match
• Generous Profit Sharing
• Medical/ Dental/ Vision within 30 days of your date of hire
• Life Insurance, Short-Term & Long-Term Disability – Company Paid
• A safe and health-conscious work environment with ongoing training and support for all team members.

Duties & Responsibilities

• Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude along with a willingness to help at all times
• Highly developed sense of integrity and commitment to customer satisfaction, greet by name, create account ownership, be responsive and timely, and display a caring attitude
• Strong decision making and analytical abilities
• Strong detail-oriented and communication/listening skills
• Perform daily office responsibilities to maintain efficient operation of the office
• Ability to communicate clearly and professionally, both verbally and in writing
• Assist with completion of special projects
• Work well in a team environment as well as independently

Requirements

• Must be enthusiastic and have a positive attitude with an outgoing personality
• Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment
• Exhibit professional and courteous etiquette in all situations
• Solid working knowledge of Microsoft Word and Excel and basic math equations

Benefits:

• Retention Bonus Program
• Paid year-end bonus and financial incentives
• Paid Time Off
• Paid Christmas Break
• 401(k) matching
• Health, Dental, Vision, Life Insurance

Skills

• Attention to Detail
• Communication
• Customer Service
• English, Ability to Speak and Write Fluently
• High Energy
• MS Office
• Organizational Skills
• Relationship Building
• Sales
• Shipping Documents, Ability to Comprehend