Understanding Needed Integration is a company that helps adults with developmental and intellectual disabilities transition into working life as an independent adult. We are looking for a receptionist/office manager to assist our growing team in all admin tasks and front desk duties. This position manages all administrative duties such as emailing, coping, faxing, filing and documentation. This position is responsible for operations of the front office.

Key Roles and Responsibilities:

● Ensure reception desk is attended and main telephone line always has coverage during business hours.

● Attend to visitors, staff, and clients when needed.

● Maintain staff personnel files.

● Recruitment for the company. Manage Indeed account, screen resumes, screen candidates and schedule interview.

● Schedule meetings and intakes for Operations management team.

● Ensure all documents are kept confidential.

● Monthly attendance for clients served and staff.

● Send out monthly surveys to clients and families receiving service. Review data with Program Director monthly

● General receptionist duties completed

● Provide direct services to clients served as needed

● Additional tasks requested by Program Director and/or CEO

Knowledge, Abilities and Skills;

● Knowledge and proficient use of Microsoft Office applications

● Knowledge of Excel programs

● Knowledge and experience to independently perform substantial clerical or office work of any kind

● Strong verbal and interpersonal skills and the ability to organize and prioritize work

● Ability to proficiently operate computer, copier, fax and phone

● Must maintain proper and professional telephone voice and utilize proper telephone etiquette

● Ability to multitask

● Be self-motivated and take initiative

● Be able to handle emotional, confrontational people in a calm and professional manner

● Understanding of Regional Center and Department of Developmental Services Procedures and Policies

● Understanding of Title 17 and 22

● Good reading and writing skills

● Good verbal skills

● Familiar with Microsoft Office Programs

● Organizational Skills

● Good Team Worker
● Self-motivated /able to work in isolation

General Requirements;

● High school diploma or equivalent required

● 1 years of experience working with disabled adults required

● 1 years of office management

● Valid CPR certification required

● Valid driver’s license required

● Must have reliable transportation

● Ability to multitask, prioritize and manage time effectively

● Excellent verbal and written communications skills

● Self-motivated and comfortable working independently

● Bilingual – English/Spanish

● Extremely detail-oriented, goal-driven and organized

Job Types: Full-time, Part-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends
• Weekends only

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 2 years (Required)
• Spanish: 2 years (Required)
• Microsoft Office: 2 years (Required)
• Developmental disabilities: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person