19 Customer Service Clerk Jobs in Melville, NY
UNCLE GS MGMT CORP is Hiring a Customer Service Clerk Near Melville, NY
Our Melville Store is seeking to add a Part-Time Customer Service Clerk to its team! Come join the best gourmet food store around! Uncle Giuseppe's is proud of its gourmet food selections and baked goods. If you love assisting people and have excellent customer service skills, come join our family! Our Customer Service Clerks assist customers by answering customer questions at our service desk and by providing helpful suggestions about our products and services.
Responsibilities
- Open and maintain customer loyalty accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- The Customer Service clerk will process customer adjustments according to store policies
- Recommend potential products or services to management by collecting customer information and assessing customer needs
- Will answer incoming calls and identify and assess customers' needs
- Will build sustainable relationships of trust through open and interactive communication
- Will handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Follow communication procedures, guidelines, and policies of our store
- Resolve customer complaints via phone, email, mail, or social media
- Greet customers warmly, assist customers with their accounts, orders, refunds, exchanges and questions
- Process payment transactions
- Other duties and functions as assigned
Requirements
- HS Diploma or equivalent; any college classes a plus
- Proven customer support experience
- Must have excellent customer service skills with a least one year of experience working in a retail customer service role
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of customers
- Ability to multitask, prioritize and manage time effectively
We offer a comprehensive benefits package including medical, dental, vision, 401(K), 50% off lunch, 25% off in store shopping and more!
Visit us online at www.uncleg.com
Job Summary
Full Time
$40k-51k (estimate)
04/03/2024
06/02/2024
The job skills required for Customer Service Clerk include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
03/23/2022: Albany, GA
Oversee and supervise that products and services are delivered on time to customers.
03/24/2022: Saginaw, MI
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/31/2022: Winston Salem, NC
Recommend changes that could provide a better experience to customers.
02/14/2022: Miami, FL
Listen attentively to caller needs to ensure a positive customer experience.
03/16/2022: Hopkinsville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
03/10/2022: Saint Cloud, MN
Must have the ability to use positive language.
01/28/2022: Hopkinsville, KY
You must able to understand the customer’s expectations.
03/09/2022: Temple, TX
Gain some customer service experience to enhance your chances when applying in the future.
02/09/2022: Galveston, TX
A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
03/21/2022: Omaha, NE
Step 3: View the best colleges and universities for Customer Service Clerk.
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