About Us: 

Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000 employees, which offers bankingservices to customersthroughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grownto become a leading western-based regional bank withmore than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.  

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. 

About the Role: 

Handles all aspects of the treasury management monthly billing process. Including the addition, modification and deletion of customer pricing, validation and reporting of treasury management income for posting. Monitoring of exception pricing on analysis accounts and treasury management services, and the payment and allocation of costs associated with treasury management services associated with third party vendors. 

• Responsible for the completion of new, modification and cancellation of TM billing requests; including exception pricing requests
• Responsible for monitoring and maintaining Extended Account Analysis (XAA system) inbox and responding to inquires in a timely manner according to established service level agreements. Prepare XAA monthly billing procedures, including periodic up-dates. Implement changes to the XAA system as instructed by product strategies.
• Perform monthly analysis cycle, including loading all service volume into XAA billing system. Responsible for the review and release of monthly analysis statements to customers.
• Responsible for validation of the volume input accuracy based on monthly trends. Responsible for the monthly payment and allocation of cost to branch for third party vendor expenses.
• Perform both monthly certifications and allocations for branches.
• Responsible for pulling and generating daily and monthly reporting through BIC.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• May perform other duties as assigned.

About You: 

• HS Diploma or equivalent required
• 0-2 years of Demonstrate strong customer service, interpersonal and organizational skills.
• Possess excellent written and verbal communication skills.
• Knowledge of treasury management and banking products and services.
• Knowledge of general business practices as pertains to accounting and financial practices, including interest rate impact.
• Ability to process multiple simultaneous requests requiring strong coordination and follow up skills.
• Proficient in Microsoft applications and industry specific software.
• Proficient in Microsoft Excel i.e. Pivot tables / V-lookup functions.

Work Style: 

Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly. 

Our Benefits: 

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $20.63 to $25.79, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. 

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.  

Our Commitment to Diversity: 

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.Allqualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] 

To Staffing and Recruiting Agencies:  

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requesteddirectly by a member of the Talent Acquisition team.