The Audit Support (Billing Specialist) is responsible to answer all customer and carrier inquiries, overseeing freight payable function for all assigned clients through a designated process, and managing customer accounts for accuracy. In addition, this role is responsible to uphold our core values of Ethics, Engagement, and Excellence.

Essential Functions:

• Review daily EDI and paper invoices for appropriate documentation and approval prior to payment and processes them in the computer system.
• Reconciliation of freight rates against applicable tariff.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Efficiently use our proprietary task-tracking tool.
• Assists team members and performs other incidental and related duties as assigned.

Qualification/Requirements:

• Maintain a high level of confidentiality regarding all client specific data and safeguarding the information from other clients and competitors.
• Ability to gather and analyze information, find possible solutions, select the best option, and evaluate the decision is required.
• Attention to detail, including verifying completed work.
• Maintain and document all processes and procedures for client-based workload.
• Secure all electronic and hardcopy confidential information.
• Backup other auditors and assist with workload as needed.

Education/Experience:

• Associate degree in Accounting, Business, Supply Chain/Logistics or related field, or 2-4 years related experience and/or training, or equivalent combination of education and experience (Bachelors Degree preferred).
• Proficient in Microsoft Office Suite.
• Proficient in 10-key by touch.
• Customer service experience.

AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.

by Jobble