Do you dream of a job that allows you to develop your full potential? Would you like to join a dynamic and passionate team? Umano Medical is waiting for you. Join an ambitious team that thrives on opportunities to learn, excel and innovate.

Responsibilities include

• Take and manage service calls and make sure to answer and solve customers' problems.
• Perform repairs or preventive maintenance on our products at our different customers' sites.
• Support product deliveries and commissioning
• Participate in the training of service subcontractors and, when required, technical personnel in the hospitals
• Handle customer service requests, including complaints. (Process, tools and documentation)
• Process incoming orders for parts or service for Umano Medical products
• Follow up with the customer from request entry to completed repair, to customer satisfaction
• Follow up on the documentation of all service cases or service requests
• Complete analysis and follow-up reports following a customer visit
• Support service clerks and subcontractors at the technical level
• Follow up and analyze the parts inventory
• All other related tasks

Life at Umano Medical

Enjoy a dynamic work in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.

Requirements

• DEC or Bachelor's degree in a related field or any combination of experience and training related to the job
• Problem solving skills
• Ability to read blueprints
• Experience in customer service or after-sales service
• Experience in product repair and technical support
• Knowledge of Office suite and Outlook
• Availability to travel

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one.

Come live the Umano Experience!

https://carrieres.umanomedical.com/en-ca/career/jobs/service-technician-california/

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Tuition reimbursement

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: On the road