Overview

Imperial Dade, a leading North American distributor. We are looking to add a service technician to our team in Venice and Sarasota area. This position works with our sales force installing chemical dispensing equipment. Once a sale has been established our team installs the requisite equipment and provides ongoing service to the customer. Training will be provided, but any mechanical experience is a plus.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 90,000 customers through our footprint of 125 branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

Responsibilities

You will:

• Clock on and clock off with the Chemical Manager at the start/end of the workday.
• Respond to all emergency calls received within 30 minutes
• Maintain clean and orderly service truck including inventory for equipment and parts
• Write and complete all service reports and copy Sales Associates and Chemical Manager
• Complete and submit weekly recap of accounts seen and other activities, plus weekly work plan
• Daily/monthly route coverage according to the monthly plan
• Maintain and update route books

Preventative Maintenance requirements:

• Make a weekly schedule of the accounts you will visit based on geographic proximity to one another.
• Travel to existing accounts to perform work on equipment we have provided for the customer.
• Use Tablet to log service at each account you visit.
• Take inventory of chemicals at each customer you visit.
• Maintain all tools, equipment, and repair parts in good condition as required for the job.
• Make a minimum of eight calls a day.

Service Calls:

• In addition to your weekly scheduled route, you can expect emergency service calls.
• Respond to these calls within 30 minutes of receiving the call and schedule a time to service the account.
• Be on call on the weekend should an emergency service call arise. A schedule of on/off time will be established between all technicians for weekend service calls.

Physical Job Demands:

• 60-70%: Assisting with the maintenance, service & repairs of dish machines, dispensers and chemical management systems which include: bending, squatting, kneeling, lifting, and climbing.
• 30%: Driving to and from job sites.
• 10%: Placing service calls and completing reports on tablet.

Qualifications

You have:

• Minimum of 2 years of hands-on experience servicing the food service and hospitality industry
• Minimum of 1-year Electrical experience
• Minimum of 1-year Plumbing experience
• Minimum of 2 years of experience with various makes of commercial dishwashers and dispensing equipment and installations
• 2 years clear MVR
• High standard of workmanship and professionalism
• Good troubleshooting ability
• Excellent communication skills
• Understanding of principles of operation of dish machines and laundry machine functions
• Proficiency with computer applications and use, email, etc.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, a 401(k) program with company match, life Insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.